Abstract
This text aims to provide the reader with the historical and analytical framework that contextualizes the other contributions: the trajectory of automotive diagnostics, from the empirical procedures of classical mechanics to the latest generation of electronic systems, and the direct consequence of this path for the training of professionals in the sector. The choice of this focus is not accidental—it is the premise without which any discussion about contemporary automotive technology remains unsupported. The central thesis that runs throughout the text is that the competitiveness and operational safety of contemporary workshops depend, increasingly and inseparably, on two complementary dimensions: the incorporation of advanced diagnostic technologies and the systematic investment in the continuous training of technicians. Neither of these dimensions is sufficient in isolation. The chapter also argues that this equation has specificities in the Brazilian context that need to be understood for any professional training agenda to be effective.
References
ABDI, K.; MARDANI, A.; SENIN, A. A.; TUPENAITE, L.; NAIMAVICIENE, J.; KANAPECKIENE, L.; KUTUT, V. The effect of knowledge management, organizational culture and organizational learning on innovation in automotive industry. Journal of Business Economics and Management, v. 19, n. 1, p. 1-19, 2018. DOI: 10.3846/jbem.2018.1477.
ALKHAMAIESH, S.; CAVANAUGH, P. F. Preparing qualified EV technicians for the USA transition to electric vehicles. Modern Economy, v. 14, p. 1504-1514, nov. 2023. DOI: 10.4236/me.2023.1411078.
ABVE — ASSOCIAÇÃO BRASILEIRA DO VEÍCULO ELÉTRICO. Dados de mercado: emplacamentos de veículos eletrificados 2025. São Paulo: ABVE, 2025. Disponível em: https://abve.org.br/abve-data/. Acesso em: 10 maio 2025.
BATTISTI, F. S. et al. A Competency Framework for Electric Vehicle Maintenance Technicians: Addressing the Environmental, Social, and Governance (ESG) Imperatives of the BEV Industry. World Electric Vehicle Journal, v. 16, n. 6, p. 314, 2025. DOI: 10.3390/wevj16060314.
CUMIN, J.; NOVOSELOVIĆ, D.; MARIĆ, D.; ŠOLIĆ, T. Maintenance of automobiles and motorcycles through prism of OBD II diagnostic tools. In: INTERNATIONAL CONFERENCE ON ORGANIZATION AND TECHNOLOGY OF MAINTENANCE, 2023, Cham. Anais... Springer Nature Switzerland, 2023. p. 171-183. DOI: 10.1007/978-3-031-43662-8_15.
EPE — EMPRESA DE PESQUISA ENERGÉTICA. Demanda de energia dos veículos leves: 2024-2033. Nota Técnica NT-EPE-DPG-SDB-2023-04. Brasília: EPE, dez. 2023. Disponível em: https://www.epe.gov.br. Acesso em: 10 maio 2025.
FIRMANSYAH, A. et al. The role of transformational leadership and knowledge management and learning organization on vocational schools performance during digital era. Frontiers in Psychology, v. 13, 2022. DOI: 10.3389/fpsyg.2022.895341.
IMI — INSTITUTE OF THE MOTOR INDUSTRY. Plugging the skills gap for electric vehicle technicians. Londres: IMI, 2022. Disponível em: https://www.motortrader.com/blogs/skills-gap-electric-vehicle-technicians-02-02-2022. Acesso em: 10 maio 2025.
MAHALE, R. et al. Integrating augmented reality and artificial intelligence in vehicle diagnostics: applications for on-board diagnostics II systems. Asian Institute of Research — Engineering, Technology and Quantitative Research, v. 8, n. 2, p. 1-12, 2025. Disponível em: https://www.asianinstituteofresearch.org. Acesso em: 10 maio 2025.
MAKSUM, H. et al. Improving problem-solving and communication skills in automotive vocational education through the development of teaching factory model with problem-based learning (TEFA-PBL) concept. International Journal of Education in Mathematics, Science and Technology, v. 12, n. 3, p. 612-628, 2024. DOI: 10.46328/ijemst.3846.
NONAKA, I.; TAKEUCHI, H. The knowledge-creating company: how Japanese companies create the dynamics of innovation. New York: Oxford University Press, 1995.
PORTAL DA REPARAÇÃO. Oficina: certificação, normas e capacitação técnica. São Paulo, s.d. Disponível em: https://portaldareparacao.com.br/oficina/. Acesso em: 10 maio 2025.
RAWASHDEH, M. O. et al. Intelligent automobiles diagnostic system. International Journal of Intelligent Systems and Applications in Engineering, v. 11, n. 4s, p. 458-465, 2023.
SEBRAE — SERVIÇO BRASILEIRO DE APOIO ÀS MICRO E PEQUENAS EMPRESAS. Painel de inteligência setorial: reparação automotiva. Vitória: SEBRAE-ES, 2020. Disponível em: https://sebrae.com.br. Acesso em: 10 maio 2025.
SEBRAE AGÊNCIA DE NOTÍCIAS. Empreendedores do setor automotivo concluem projeto Oficina Legal do Sebrae. ASN Pernambuco, Recife, 30 maio 2024. Disponível em: https://pe.agenciasebrae.com.br. Acesso em: 10 maio 2025.
SENAI-RN — SERVIÇO NACIONAL DE APRENDIZAGEM INDUSTRIAL DO RIO GRANDE DO NORTE. SENAI anuncia primeiros cursos profissionalizantes do Rio Grande do Norte para o setor de veículos elétricos. Portal SENAI-RN, Natal, 2024. Disponível em: https://www.rn.senai.br. Acesso em: 10 maio 2025.
SENAI PARANÁ — SERVIÇO NACIONAL DE APRENDIZAGEM INDUSTRIAL DO PARANÁ. Programa Oficina do Futuro: consultoria para eletromobilidade veicular. Curitiba: SENAI-PR, 2026. Disponível em: https://www.senaipr.org.br. Acesso em: 14 maio 2026.
SINDIREPA-SP — SINDICATO DA INDÚSTRIA DA REPARAÇÃO DE VEÍCULOS E ACESSÓRIOS DO ESTADO DE SÃO PAULO. O mercado de reparação automotiva em São Paulo. São Paulo: Sindirepa-SP, s.d. Disponível em: https://portaldareparacao.com.br. Acesso em: 10 maio 2025.
WORLDPAC TRAINING INSTITUTE. Training trends 2026: high-voltage vehicles, electronics and business acumen. National Harbor: Worldpac, 2026. Disponível em: https://www.aftermarketmatters.com. Acesso em: 14 maio 2026.
