SHARED SERVICE IN PRIMARY CARE: : REFLECTIONS FROM THE LITERATURE

Abstract

Introduction: Primary care is the gateway to the beginning of health care, within it, there are several professionals to provide this care, usually those of the Family Health team. When the patient needs more specialized care, but which can still be resolved within primary care, the Extended Family Health Support Center (NASF) is requested. The NASF is composed of professionals who are not part of the basic health team, that is, they are not family doctors, family health nurses, technicians or assistants. The NASF is composed of psychologists, physiotherapists, speech therapists, social workers and other professionals of a specialized nature in health, who will be able to help in actions within primary care, such as a multiprofessional team. Objective: To characterize shared care in primary care, based on findings in the literature. Methodology: Research of the integrative literature review modality, with publications from 2015 to 2019, in English, Portuguese and Spanish. Eight materials were chosen, found on the Google Scholar digital platform. Results: In view of the reading, it was understood that matrix support was a continuing education space for NASF professionals, in which they problematized, planned and built dialogues, with interdisciplinary proposals. It was possible to understand that shared individual care occurs when one or more NASF professionals unite, together with one or more professionals from the Family Health team, attending together, sharing knowledge, directed to the patient and his family. This process provides great results, as it brings new perspectives and perceptions to care. Final Considerations: Attending together is an important action in primary health care, which promotes care along with team learning, being a potential in this context.